AS Holidays – Coronavirus – Latest Information

AS Holidays are aware of the outbreak of Covoid 19 (Coronavirus) in most destinations around the world and we continue to follow the relevant Foreign and Commonwealth Office advice for all destinations in which we operate.

Should the advice from the Foreign and Commonwealth Office change to advise against travel to any of the three destinations, we will be in direct contact with our customers to discuss their options.

We would like to advise our customers that local authorities may have introduced additional screening measures in certain areas and travel restrictions at airports may occur.

AS Holidays advise that when travelling you always take out the relevant and necessary travel insurance covering any aspect of unforeseen circumstance that may happen before or during your trip.

We will update this page as we are notified of any changes by the Foreign and Commonwealth Office, but for up-to-the-minute advice, please visit:

https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public

https://www.gov.uk/guidance/travel-advice-novel-coronavirus

Please see below a list of frequently asked questions about travel.

New Holiday Bookings – Should I be concerned or worried about booking a holiday?

We understand that the situation regarding Coronavirus is concerning for everyone, but we would like to re-assure you about booking a holiday with AS Holidays

We are closely monitoring the Foreign and Commonwealth Office advice and other regulatory bodies advice in order to best look after our customers and ensure that we are able to act on your behalf with the most up to date travel information.

Existing Bookings – Should I cancel my holiday?

We are here to help you and go through what the best options might be for you. In most of the destination we supply, travel restrictions are currently in place.

Existing Bookings – What are my current options?

There are THREE main options available to our customers right now

  1. Continue on the trip: No further actions, you do not need to notify us if you still intend to travel on the trip.
  2. Change the destination or date of travel:  You can speak with Phil to see whether it would be possible to move your trip to an alternative destination or date.  In this situation, depending on the cost of the new arrangements, you may be required to pay additional costs, which we will discuss at the time.
  3. Cancellation:  Any decision to cancel would be in line with our terms and conditions, where cancellation charges may apply.  If this is your decision then we advise you contact your insurance company in the first instance to see if you are able to recover any of the costs.

Existing Bookings – What will happen if my holiday is affected?

We will contact customers with bookings that need to change or cancel because of updated travel restrictions.

PLEASE NOTE: If your travel destination is not on the advisory list then your holiday is not currently affected by travel restrictions.

Can I speak to someone to discuss my booking?

Yes. Please see our office hours below and contact details.

Monday – Friday: 09.00 – 17.00

E: Phil@ASHolidays.co.uk

T: 07956 170964